FrameworkDocs
Last updated: March 18, 2026
We collect the following categories of information:
| Category | What We Collect |
|---|---|
| Account Information | Name, email address, encrypted password, company name, account plan (free/pro), and OAuth identifiers if you sign up via Google or Microsoft |
| Document Content | The questions you answer during document generation, your responses, and the final generated document content stored in your account |
| Usage Data | Events such as document creation, exports, feature interactions, and session activity used to improve the service |
| Payment Information | Billing information processed by Stripe — we do not store your full credit card number or CVV on our servers |
| Technical Data | IP address, browser type, device information, and session identifiers collected automatically during use |
We use the information we collect to:
We do not sell your personal information to third parties.
When you use FrameworkDocs to generate documents, your inputs are processed by an AI system. You should never enter the following into the service:
FrameworkDocs assumes no liability for any consequences resulting from a user choosing to enter sensitive or confidential data into the service.
FrameworkDocs uses the following third-party services that may receive or process your data:
| Service | Purpose | Data Shared |
|---|---|---|
| Stripe | Payment processing and subscription management | Billing name, email, payment method details |
| Render | Cloud hosting and infrastructure | All application data passes through Render's servers |
| Neon / PostgreSQL | Database storage | Account, document, and usage data |
| Anthropic (Claude AI) | AI document generation | Your conversation inputs and document prompts |
| Google / Microsoft OAuth | Optional single sign-on | Name, email, and OAuth token (only if you use SSO) |
Each of these providers has its own privacy policy. We encourage you to review them.
We retain your account data and documents for as long as your account is active. If you stop using the service, your data will remain stored unless you request deletion.
Your rights:
To exercise any of these rights, email us at support@frameworkdocs.com. We will respond within 30 days.
Note: We may retain certain records where required by law or for legitimate business purposes (e.g., billing records, fraud prevention logs) even after a deletion request.
FrameworkDocs is not intended for use by persons under the age of 13. We do not knowingly collect personal information from children under 13 years of age.
If we become aware that we have collected personal information from a child under 13, we will promptly delete that account and all associated data. If you believe we have inadvertently collected data from a child under 13, please contact us at support@frameworkdocs.com.
If you are between 13 and 18, your parent or legal guardian must review and agree to these terms on your behalf before you use the service.
FrameworkDocs uses browser local storage to maintain your login session (JWT token) and remember your preferences. We do not use third-party tracking cookies for advertising purposes.
You can clear your browser's local storage at any time, which will log you out of the service.
We implement reasonable technical and organizational measures to protect your data, including encrypted storage, secure HTTPS connections, and access controls. However, no system is completely secure. We cannot guarantee the absolute security of your data.
If you discover a potential security vulnerability, please notify us at support@frameworkdocs.com.
For questions, concerns, or data requests related to this Privacy Policy, contact us at:
We will respond to privacy-related inquiries within 30 days.