FrameworkDocs FrameworkDocs
This Privacy Policy explains how FrameworkDocs collects, uses, and protects information about you when you use our document generation service. By using FrameworkDocs, you agree to the practices described in this policy.

1. Information We Collect

We collect the following categories of information:

Category What We Collect
Account Information Name, email address, encrypted password, company name, account plan (free/pro), and OAuth identifiers if you sign up via Google or Microsoft
Document Content The questions you answer during document generation, your responses, and the final generated document content stored in your account
Usage Data Events such as document creation, exports, feature interactions, and session activity used to improve the service
Payment Information Billing information processed by Stripe — we do not store your full credit card number or CVV on our servers
Technical Data IP address, browser type, device information, and session identifiers collected automatically during use

2. How We Use Your Information

We use the information we collect to:

We do not sell your personal information to third parties.

3. AI Processing — Sensitive Data Warning

Do not input sensitive personal or confidential data into FrameworkDocs. This service is not designed or certified to store or process highly sensitive information.

When you use FrameworkDocs to generate documents, your inputs are processed by an AI system. You should never enter the following into the service:

FrameworkDocs assumes no liability for any consequences resulting from a user choosing to enter sensitive or confidential data into the service.

4. Third-Party Services

FrameworkDocs uses the following third-party services that may receive or process your data:

Service Purpose Data Shared
Stripe Payment processing and subscription management Billing name, email, payment method details
Render Cloud hosting and infrastructure All application data passes through Render's servers
Neon / PostgreSQL Database storage Account, document, and usage data
Anthropic (Claude AI) AI document generation Your conversation inputs and document prompts
Google / Microsoft OAuth Optional single sign-on Name, email, and OAuth token (only if you use SSO)

Each of these providers has its own privacy policy. We encourage you to review them.

5. Data Retention & Deletion Rights

We retain your account data and documents for as long as your account is active. If you stop using the service, your data will remain stored unless you request deletion.

Your rights:

To exercise any of these rights, email us at support@frameworkdocs.com. We will respond within 30 days.

Note: We may retain certain records where required by law or for legitimate business purposes (e.g., billing records, fraud prevention logs) even after a deletion request.

6. Age Restriction (COPPA)

FrameworkDocs is not intended for use by persons under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If we become aware that we have collected personal information from a child under 13, we will promptly delete that account and all associated data. If you believe we have inadvertently collected data from a child under 13, please contact us at support@frameworkdocs.com.

If you are between 13 and 18, your parent or legal guardian must review and agree to these terms on your behalf before you use the service.

7. What We Do Not Do With Your Data

8. Cookies & Local Storage

FrameworkDocs uses browser local storage to maintain your login session (JWT token) and remember your preferences. We do not use third-party tracking cookies for advertising purposes.

You can clear your browser's local storage at any time, which will log you out of the service.

9. Security

We implement reasonable technical and organizational measures to protect your data, including encrypted storage, secure HTTPS connections, and access controls. However, no system is completely secure. We cannot guarantee the absolute security of your data.

If you discover a potential security vulnerability, please notify us at support@frameworkdocs.com.

10. Contact Us

For questions, concerns, or data requests related to this Privacy Policy, contact us at:

We will respond to privacy-related inquiries within 30 days.